The Best Car Insurance Companies in 2019

Finding the right car insurance can be an uphill struggle, so it’s worth knowing the brands that get great ratings both from their customers and from analysts who look at what each policy offers.

The quality of insurance – and service – varies greatly even within comprehensive policies. You’ll find different levels of personal accident cover or in the amount of time you can drive abroad in Europe while covered by your existing policy.

We’ve reviewed the ratings from independent sources to create our Finder list of the UK’s top 10 best car insurers. Our list reflects the quality of cover these brands offer as well as the feedback their customers give about their service.

Our Car Insurance Ranking

State Farm
Liberty Mutual
American Family

The Best Car Insurance Companies

  1. USAA: USAA is the best car insurance company we found. Customers report that they love USAA for its customer service, ease of filing a claim, and frequent updates on claim status. USAA customers also report that USAA is a good value, and USAA’s average annual rates are some of the lowest in the business. The only downside we could find to USAA is that its insurance products are only available to veterans, members of the military, and their immediate families, so not everyone will be able to work with the top-ranked insurance company.
  2. Travelers: Travelers is the second-best car insurance company. Travelers’ customers report that they appreciate the customer service Travelers provides, and the company gets high marks for how it resolves its customers’ claims. Travelers’ lost a few points from customers who didn’t feel like they got good value from the company, and Travelers’ average annual rates are a bit higher than average among all companies on this list.
  3. State Farm: State Farm is the third-best car insurance company, though its overall score is very close to second-place Travelers. State Farm gets high marks from its customers for ease of filing a claim, and many State Farm customers say they’re likely to renew their policy with the company. State Farm customers report being satisfied with the value they get from the company, and it’s no wonder they say that: State Farm rates are, on average, lower than most of the competition.
  4. Geico: Geico is the fourth-best car insurance company, and even a cave man can see why. Geico customers say it’s easy to file a claim with the company, though some were unhappy with status updates from the insurer. That said, most Geico customers would recommend it and plan to renew their policy. Their rates may have something to do with that: Geico offers lower rates on average than most other auto insurance companies.
  5. Farmers: Farmers is the No. 5 insurance company on our list. Farmers gets somewhat uneven ratings from its customers. It gets high marks for ease of filing a claim, customer service, and how claims are resolved but lower scores for value. That might be because Farmers’ rates, on average, tend to be higher than the competition.
  6. Nationwide: Nationwide is the sixth-best car insurance company. Nationwide’s customers are generally happy with the company’s customer service and how claims are resolved, but some don’t consider the company’s insurance a great value, and fewer would recommend Nationwide to someone looking for insurance than customers of other companies.
  7. Progressive: Flo, Progressive’s perky pitchwoman, might be No. 1 in the heart of advertisers, but Progressive is the No. 7 insurance company on our list. Progressive customers are satisfied with how easy it is to submit a claim to Progressive but are less positive about the company’s customer service, communication, claim resolution, and value.
  8. Allstate: Allstate is the eighth-best insurance company, with many Allstate customers in our survey reporting that they didn’t feel like they were in good hands. Allstate customers were particularly unhappy with the value they felt they got from Allstate, with many of them saying they wouldn’t recommend Allstate and didn’t plan to renew their policies.
  9. Liberty Mutual: Liberty Mutual ranks ninth out of the 10 insurance companies on our list. Liberty Mutual customers rated the company poorly for value, and many said they wouldn’t recommend the company and were not planning on renewing.
  10. American Family: American Family car insurance is the lowest-ranked company on our list. While a fair number of customers said filing a claim with American Family was easy, that was about the only positive thing they had to say, with the company faring poorly on measures of customer service, communication about claim status, value, and claim resolution.

Free CRM for insurance agents

Bitrix24 is #1 free CRM for insurance industry. We understand that selling insurance is hard, really hard, especially in the age of the Internet, when comparing prices is very easy. Your insurance broker margin is razor thin, so you don’t want to be paying hundreds of dollars for a CRM system that may or may not work for you. Chances are, you want your insurance CRM to have do everything – email, nurturing and drip marketing, phone calls, scheduling, prospecting, lead qualification, quotes, invoices, helpdesk and product catalog. You want to see your current sales and have projections for the near future. You probably want to understand your sales funnel, see which marketing channels bring most leads and identify weak spots in your sales process.

Yes, Bitrix24 does all of that and yes, it really is free, if your insurance agency has 12 employees or less. You can manage your personal sales with Bitrix24 or you can manage your entire company, since Bitrix24 comes with over 35 free tools that span beyond simple client management. Better yet, with free mobile apps, you can take our CRM with you anywhere you go. Register now or check out videos and CRM manual for quick start.

Basic features

  • Free unlimited records
  • Free 5GB online storage
  • Free email marketing
  • Free call center
  • Free custom fields
  • Free quotes & invoices
  • Cloud or self hosted (open source code access)
  • Free mobile CRM iOS and Android
  • Free integrations (RestAPI)

Best Free CRM – The Best Free CRM Software for 2019

Free Fully Featured CRM With No Limits

  • Leads/Contacts/Companies/Deals
  • Calendars & Scheduling
  • Quotes and Invoices
  • Product Catalog
  • Import & Export
  • Currencies and taxes

Fully customizable

  • Custom fields
  • Sales automation
  • Custom forms
  • Custom access right settings
  • Web to CRM
  • Email to CRM
  • Call to CRM

Free contact center

  • Email marketing
  • Unlimited email templates
  • HTML template apps
  • Mail merge for individual emails
  • Calls to/from CRM
  • Phone call recording
  • Instant Messaging
  • Video conferencing
  • Internal collaboration
  • Helpdesk & Tickets

Bitrix24 CRM manual is available here. If you are interested in buying self-hosted editions of Bitrix24, which come with API, CMS and source code, can be easily customized and integrated with other tools, please download a trial version here.

crm 2019

How to choose the best CRM for your company

Choosing the right CRM for your company is not a simple task. In addition to the amount of CRM’s on the market, it is software that is constantly changing, with innovations that try to meet all your needs.

If you are looking for a good CRM, you probably already understood that adopting this software in your company is the most effective way to improve the relationship with your customers. By understanding your customers and what they want, they will be more satisfied with the service that your company offers and possibly become loyal customers and promoters of your product or service.

If you are still in doubt about whether this software will really impact on your sales results, we recommend this article on our blog where we talk about the importance of having a CRM.

Before thinking about looking for the best CRM in the market, it is important to know your company and what are your needs, among the various types of CRM in the market, not all will have exactly the features you need.

Another factor that counts a lot within the company, is the resistance that your sales force may have in adopting a CRM. Changes are not easy, so in order to make it easier for you to adjust, you must know your team well and how you can encourage them to think differently.

After understanding your company and your sales team well, it’s time to choose which can change the way your sales will be made, organized and tracked. We have brought up a list of initial considerations here before purchasing the software.

Simplicity vs. Complexity

Not always a very complex tool is what you really need. If CRM offers a lot of information, but accessing it requires several clicks, it may not be what you are looking for. Our CEO Eduardo Müller, after talking with several managers of American companies says:

“As a CRM consultant, I listened to this question from companies as the biggest need in CRM (how simple and easy to use is their tool?), Both from vendors and from managers. Having a robust tool is very good, but make sure it is intuitive to feed information quickly to sellers, managers and that is easy to navigate. ”

Remember that your vendors need to put data into the system, and the easier the handling of the software, the more accurate the data will be and the less time your salesperson will lose to perform a simple task. ”


It is important that the CRM you choose gives the vendors the mobility to have all the data available wherever they are and when they need it. So having a CRM that has the option of having your data in the cloud is a factor that should be considered when choosing software. For those who like quick information in the palm of the hand, there are several CRM options with smartphone application. This can save a lot of time (and paperwork) on the sellers.

Software customization

Once you have defined the size of your team and the complexity of the information to be extracted / placed in CRM, you will know how customized your tool should be. For small teams (less than five users), with little complexity, we can consider tools in the cloud with fast configurations. These are “out of the box” tools with no need for parametrization. If the tool requires more settings, make sure your configuration, tutorial, and training are easy to access.

If your company already has a medium / large size and / or complexity in the processes and reports, it may be worth considering tools that offer customizations to its functionality. Which brings us to the next topic.

Custom Reports

CRM goes beyond a simple tool for recording data about your customers. We are talking about software capable of generating reports to maximize the analytical capacity of those who use it. With this functionality, your salesperson will optimize your time and focus on what you really need: sales.

7 free CRM systems you need to know

So instead of collecting information, compiling data and doing everything manually, a good CRM will do all the work of providing a customized report, where you can view the lead conversion rates, average lead time in each step of the sales process, activities and tasks performed, ie your entire sales funnel will be on the screen. In addition, you will be able to see the performance of your entire sales team, either collectively or individually, identifying goals that have been met, and steps that need to be improved


What other tools do you already use, and do you need to communicate with your CRM to ensure your sales force and data quality in CRM? This response may include tools such as digital marketing, email, dialer, proposal generator, among others.

Some CRM’s already have these built-in integrations, where you just need to sync your account to use them. When CRM does not offer ready-made integrations, be sure to provide access to the tool’s API. Once with the API, you can coordinate with an IT professional (from your team, or outsourced) to perform the necessary software integrations. It is noteworthy that both tools to be integrated need to provide their APIs to perform the integration.

Supplier Support

When deciding on a particular CRM it is always important to check not only the product, but also the support it offers. Do they offer training? Consulting? Support? Are they in your country? What ways to get in touch with your team? Email? Chat? Telephone? It is important to establish your expectations of communication with these companies, as not all of them offer specific support or means of contact (eg by telephone).

Before purchasing, it is important to know which of these support / training services comes with the plan you are purchasing or which are paid separately. Failure to take such care can lead to unpleasant surprises in the future.

Keeping in mind the above tips when choosing your CRM, it will give you a good starting point on this journey. The goal here is to make good use of our time (and team time) in this buying process, and make an investment that brings us excellent ROI. Make sure you are involving the right people in your team (sales, sales management, IT, marketing) in the buying process, and do not hesitate to consult expert help if necessary!

Now that you have the information to begin your search for the ideal CRM, we’ve listed the current CRMs listed and evaluated in the B2B Stack to help you take another step in this important choice for your company.

Hubspot CRM x Salesforce x Pipedrive – Understand the Differences

When a company is promoted through blogs, podcasts, e-books, newsletters and social media, for example, it is using Inbound Marketing techniques in its dissemination and in prospecting new clients.

Currently, tools that assist in the measurement of your sales team, in the operational functions and in the organizational and results monitoring of Digital Marketing are extremely important. And that’s where Hubspot CRM, Salesforce and Pipedrive come in.

Hubspot CRM: reinforced by the pillars

The method of this tool is based on four pillars: attraction, conversion, approximation and enchantment. The attraction work of the clients happens with a system of qualified increase of the traffic of the site, employing diverse tactics of blogging, keywords, actions in social media and so on. Conversion work is done through specific call and persuasion devices, with calls to action, forms, landing pages, contact banks and webinars. The approach lends itself to lead scoring, automatic e-mailing, and periodic reporting to see if the marketing work has really been effective. Some of these instruments are also used in the enchantment phase, as is the case of call to action, in order to increase its effectiveness even more.

HubSpot allows you to complete your sales organization, your Inbound Marketing strategy and lead generation. Best of all: it works with very little data fed by the manager, doing almost all the work alone! Although the focus is on Inbound Marketing, this tool still does all the organizational work in a simply spectacular way. Definitely worth checking out!

The HubSpot platform unites HubSpot CRM, HubSpot Marketing and HubSpot Sales into one place.

Salesforce: focus on organization

Salesforce allows you to sort contacts with custom channels, as well as a task organizer and an email server. Not to mention that it still organizes presentations and provides reports related to the most searched terms and SEO, thus allowing a well-done analysis of how and in which to work. Salesforce follows the pipeline and reports how fast sales conversions are occurring. It also offers the option of managing outbound actions such as the measurements of a call center, for example, in addition to tracking lead generation. After this process, it integrates generated leads working with SEO or Google AdWords campaigns, making the measurement to become even more qualified.

Pipedrive: in addition to the basic data record

Pipedrive has an interface that privileges the quick and detailed understanding of the important information and helps to have a notion of the pipeline in a flexible way, giving a generalized or detailed focus, according to the user’s need. The pipeline, which is a pipeline differential, helps you predict points to prioritize to improve results, as well as provide reports with detailed strategic information. Another advantage of this tool is that you can customize it the way you want, working in a less dispersed way. The application still links, has an e-mail server, is available to be operated through smartphones, and integrates with Google Apps and Maps. And best of all: it’s extremely easy to use!

What is Salesforce? Cloud CRM Solutions

Salesforce is a leading customer relationship management (CRM) and cloud computing software program available in more than 800 applications in 16 languages. This software has created a wave of functionality for sales and marketing professionals. Story

Large companies needed integration, customized CRM software to manage their business information within days or weeks. Salesforce gave the answer.

Salesforce’s leading web-based CRM software is available for sales and order projection management, marketing plans, knowledge management, service and support, partner relationships, customer application development and analysis. Each is designed for the specific needs of different industries.


Web-based CRM includes an interactive dashboard and custom reporting tools for connections and contact management.

Introspection specialist

Salesforce is a proven system to help manage large volumes of information in one organization and improves communication between exceptional customer service departments.

7 free CRM systems you need to know

Most businesses live and die from the relationships they maintain and the opportunities they can promote from those contacts. Developing strong customer relationships is critical to success. Fortunately, customer relationship management (CRM) software can help companies organize data from multiple points of contact and equip professionals with tools to track and analyze all interactions. In today’s competitive landscape, finding the right CRM provider can make the difference between growth and stagnation.

CRM software is available in many forms, but the goal is almost universal: to increase sales, increase productivity and identify more qualified prospects for marketing activities. Companies that properly integrate CRM solutions into their operations can gain valuable insight by capturing and correlating information about customer behavior in a single interface.

Considering the vital contributions that CRM software can make to the success of any business, it is increasingly important to find a provider that offers the features, third-party integrations, and customization techniques that best fit the needs of your business. Companies may be surprised by the options available to them and there are many considerations that should guide the CRM software selection process. However, small and medium businesses can often have their most important needs met with open source and open source CRM software.

We have reviewed dozens of providers to identify the best free CRM software on the market today. After weighing your strengths and limitations, industry leader ratings, and rankings from multiple search companies, we have selected seven applications (presented in alphabetical order) to help you find the best solution for you:

1 – Apptivo

The App is a cloud-based CRM that includes functions for contact organization, project management and tracking, and financial operations. The free version of the App is limited to three users and 500 MB of data storage. Key features of the free version include sales management tools for outstanding leads, contacts, opportunities, and business listings.

Apptivo users also enjoy project management tools, including billing, work orders, estimates, and purchase orders. The free version includes standard reports, search features, and automatic notifications for tasks and appointments.

Third-party integrations are available on paid versions, starting at $ 8 per user / month. The app also offers apps for Android and iOS devices.

2 – Bitrix24

Bitrix24 is a solid CRM option for organizations looking for a set of tools designed to manage projects, collaborate and strengthen marketing efforts. The free version of Bitrix24 is limited to 12 users and 5 GB of data storage. Bitrix is ​​designed to take most business operations to a single platform.

Key features of cloud-based CRM include project management tools, content sharing, messaging, time management, tasks and communications in a social-style environment. Automated processes such as notifications, assisted reports, and discussion group subscriptions can help companies track progress and schedule next-to-next opportunities with greater context.

Capabilities can be extended through third-party integrations, and more advanced features are available at $ 39 per month for up to 24 users. Bitrix24 offers apps for Android and iOS devices.

3 – Hubspot

Hubspot CRM is a complete flexible solution that includes all the key features of a modern system designed to manage contacts, track leads and close deals. Hubspot is a popular CRM business for many small businesses because it offers enough features and functionality to improve marketing and sales operations at zero cost. The free version of Hubspot includes an unlimited number of users, data storage and up to 1 million contacts with no time limits or promotional periods.

Hubspot’s contact and leadership management tools enable users to instantly gather valuable information about any company entered into the database, including key personnel, social profiles, and backgrounds. Hubspot is designed to manage the entire sales pipeline so that it automatically tracks customer interactions in email, social media, phone calls, and meetings. The cloud-based platform has an intuitive dashboard with real-time reporting on lead management, and users can create optimized landing pages to generate more valuable leads.

Hubspot can be customized by integrating third-party services from Google, Microsoft and many others. Hubspot CRM is also available as an application for Android and iOS devices, and the most advanced features start at $ 50 per user per month.

4 – Insightly

Insightly is a CRM platform designed to manage an organization’s contacts, sales and projects, but the free version is limited to only two users, 2,500 contacts and 200 MB of data storage. The cloud-based platform gives users a detailed view of their contacts, including history of interactions, important dates, and other information related to projects or sales opportunities.

Insightly’s key features include project management tools that enable users to track progress against deadlines, create milestones and tasks, set automated alerts, and track correspondence. Insightly can also track e-mail correspondence, social media contacts, and create customized reports and graphs to give organizations a deeper insight into their engagement with customers.

Users can extend features by integrating with various third-party services, but some providers are only available to customers who upgrade to a paid plan.

Plans with more advanced features and greater third-party integration start at $ 29 per user / month. Insightly also offers apps for Android and iOS devices.

5 – SugarCRM

SugarCRM used to be the world’s largest open source CRM on the market, but the company is no longer releasing new open source versions of the Community Edition application. However, it is still available for download and the SugarCRM developer-centric focus is a portal with a rich feature set and the opportunity for organizations to create a fully customized solution. The open-source version of SugarCRM requires a dedicated administrator with considerable skills in PHP programming and complex database management.

Organizations can integrate third-party services with the open SugarCRM API, but the platform does not provide simple integrations through a market like other CRM providers. Some of SugarCRM’s flagship features include contact and lead management tools, sales forecasting and automation, project management, extensive reporting, and data analysis capabilities. SugarCRM Community Edition is a standalone database, so these additional costs must be taken into account.

The most advanced editions of SugarCRM start at $ 40 per user per month.

6 – SuiteCRM

SuiteCRM is a free, standalone, open source alternative to SugarCRM that continues to grow with new features and ongoing support. It claims to be the world’s most popular Open Source CRM on the market today, with more than 4 million users, 800,000 downloads and a developer community of 87,000 members. SuiteCRM also offers many features that go beyond traditional CRM tasks.

Key features include self-service portals that provide organizations with a unique, highly interactive customer service approach. Users can also create sales pipeline models, monitor lead progress, model business processes, manage contracts, and models for customer quotes. The SuiteCRM includes an ROI calculator and a robust email campaign module that enables organizations to design, implement and track campaigns into a single control panel. SuiteCRM also offers a mobile app for Android and iOS devices.

7 – Zoho CRM

Zoho CRM is one of the most popular free CRM solutions on the market today. Zoho is a solid option for SMBs and startups, but the free version is limited to three users, 25,000 contacts and 1GB of data storage. The platform is especially powerful for organizations using the Zoho Workplace, a suite of productivity applications that compete with G Suite and Microsoft Office 365.

Some of the highlighted features of Zoho CRM include a wide variety of third-party integration, analytics and advanced forecasting, real-time notifications and comprehensive project management for leads tools, accounts and contacts. The intuitive interface also includes tools for sales and marketing automation, product configuration, reporting, and detailed customer analysis.

Zoho users can customize their platform by synchronizing with third-party services using the Zoho API. Zoho CRM is a cloud-based platform and offers applications for both Android and iOS devices. Additional users and advanced features start at $ 12 per user / month.